Shipping policy
Shipping Policy
Processing Time
All orders are carefully packaged and shipped within 1–3 business days after your order is placed. Orders are not processed, shipped, or delivered on weekends or holidays.
Shipping Rates
Shipping rates are calculated at checkout based on the weight of your order and your delivery location.
Free Shipping: We currently offer free shipping on qualifying orders and promotional offers as advertised on our website.
Delivery Times
Estimated delivery times vary depending on your location and the shipping method selected at checkout. Most orders arrive within 3–7 business days after shipment.
Please note that delivery times are estimates and are not guaranteed.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your package's progress.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. If an incorrect address is provided and the package is returned to us, additional shipping charges may apply to resend the order.
Lost or Delayed Packages
While we do our best to ensure timely delivery, Stars & Stripes Soap Co. is not responsible for shipping delays caused by carriers, weather conditions, or other factors beyond our control.
If your package appears lost or has not arrived within a reasonable timeframe, please contact us and we will assist you in working with the shipping carrier to resolve the issue.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery and include photos of the damaged package and products. We will work with you to make it right.
Contact Us
If you have any questions about shipping or your order, please contact us through our website:
Stars & Stripes Soap Co.
Website: starsstripessoap.myshopify.com